I did this on both machines, ran it all again and - exactly the same result. Also, the support rep was impressively fast but clearly just did a cut-and-paste telling me it hadn't worked because I hadn't removed my antivrus. Each of these actions generates what appears to be an independent response from the support system, so if the program result gets there first, you get a response telling you you need to fill the form in again. You have to fill a form and run a program on each system. Finally, my experience of support so far hasn't been exactly stellar. And of course, if not everything has been transferred, you have absolutely zero confidence in the result. This isn't rocket science - if a program is excluded, exclude shortcuts to the program too. In addition, several programs were excluded and while it didn't transfer those, it happily transferred their start menu shortcuts. For example, I use Dynamic Theme and have turned all the 'live content' in the start menu off, along with the search in the taskbar. Despite selecting 'transfer computer personality' the target system neither contains all the apps transferred nor has the settings from the original system. they aren't adaptive) so are totally misleading and can jump suddenly or just stick at 100% so you have to rely on your disk indicator to see what's happening. The percentage indicators are based on data transferred and not on time (i.e. It allows you to select things to exclude, either one by one or using rules, but with no option to preview what will come over and what won't. It is stated in dollars and when you come to checkout, it is significantly more in sterling, with no option to pay in dollars. First, as others have pointed out, the price is misleading.

I'm writing this review as a Windows software developer of some 20 years who knows the underlying OS quite well. Not really the seamless experience they claim

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